HOW DO I RETURN MY ONLINE ORDER BY POST? – Article One

We offer a seamless postal returns process.

OUR RETURN CONDITIONS
You can return any unwanted products, including some sale items, purchased online, provided the following conditions are met.

PURCHASE DATE
Items must have been purchased within the last 30 days, with proof of purchase available.

ITEM CONDITION
Items must be unused, unwashed, and undamaged.

PACKAGING
Items must be returned in their original, intact packaging.

FINAL SALE ITEMS
Items must not have been marked "Final Sale" at the time of purchase.

HEALTH AND HYGIENE
For hygiene reasons, items including swimwear, underwear, headwear and jewelry cannot be returned.

PACK AND SEND YOUR RETURN
Take care to ensure all items being returned, and their packaging, arrive undamaged. Noting that if damaged we cannot accept your return.

Once packed in to a suitable mailer, address and send the parcel to:

Return Address: G & S Logistics C/o Trend Imports

ATTN: Returns Department

Unit 1, 96-112 Gow Street

Padstow NSW 2211

Order Number _____________________
Your name _____________________

No return slip is required. Please simply ensure your unique order number and full name as it appears on the order is written on the outside of the return satchel. We use this to identify your return when it reaches our warehouse, so without this information we may not be able to identify it and process the return.

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