Faulty Items

If an item you've had for a while develops an issue, we can review it.

ITEMS PURCHASED ONLINE
Please submit an email enquiry with "faulty product" as the request type, and our Team will assist you there.

You will be prompted to provide proof of purchase, along with specific images of the item clearly showing the issue.

A faulty assessment is then completed within 5 business days, and updates provided via email.